Received invoice from one seller which I didn't make any purchase. Is it a scam?

MichaelCHK
Contributor
Contributor

Hi all. I received a notification from PayPal that someone sent me an invoice to make a payment of USD 500 for purchasing a anti virus software which I didn't make. Could I just leave it like that with out paying or how do I cancel or report this?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Don123456 


Scam money request or invoice that shows in your Paypal account..

Scammers harvest email addresses and send out money requests or invoices hoping that some of those email addresses are linked to an open Paypal account.

The unsuspecting recipient is given a fake Paypal phone number in the 'notes' section added by the scammer.
If you did call that number (DO NOT) to query the transaction the scammer tells you that they need to access your computer / Paypal account to cancel that transaction for you.
They will then hack your computer or Paypal account.

Paypal never put phone numbers on emails or in money requests/invoices, they tell you to contact them via help/contact bottom of their website pages.

If there is a cancel option then cancel it, if not ignore it and it should time out at 30 days.
As long as you don't click to pay it then no money would be transferred.


Advice is voluntary.
Kudos / Solution appreciated.
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TgaBopster
Contributor
Contributor

THanks for that. I wonder why it's so hard to locate this in the PP website.

 

The funny thing is that if they'd used a phone number based in my own country I would have been tempted to call. Not that I'd ever give access to my computer to anyone, but still, it would have been an annoying waste of time.

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Don123456
Contributor
Contributor

Thank you very much!  I figured it was something like this.  First time in 20+ years on Paypal.  Hope this is not the start of something new for me.

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RoC4
Contributor
Contributor

Why doesn't PayPal have a general setting to BLOCK ALL Money Requests???  Or perhaps to only allow money requests from known contacts??  The only option I see is to block individuals only, which is insufficient.  Many others have noted the same.   I keep getting and reporting on scam requests with a phone number they want me to call.  These scammers keep creating new accounts again and again.  If we could block all money requests, the problem would be solved for many of us.  It's a simple way PayPal could assist in preventing fraud.   

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Ausira
Contributor
Contributor

I need an option to block all deposits into my paypal account. 

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Evie_shep
Member
Member
I’m a personal account and just today have had like 6 emails from PayPal with money requests asking for exactly 599 USD, is this a problem anyone else is having with them saying they found suspicious activity and to call a +1888 number to cancel or claim a refund and what can I do to stop them outright cause I’m honestly getting tired of forwarding these to PayPal
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KuznMona
Contributor
Contributor

I recd an invoice that i need to pay coin corporation 799!!

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irwan_shufri
Contributor
Contributor
I've received an email from Paypal. It shows like this, "Your Payment for Norton Protection 599. 99 USD will be deducted by our automated system today. Call us [Removed. Phone #s not permitted]to cancel & claim a refund." I think it's a scam right? How do I report this?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@irwan_shufri 

 

Read my post a few up from yours !!


Advice is voluntary.
Kudos / Solution appreciated.
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obiwanmk
Contributor
Contributor

I'd like to report a potential fraud, spoof or unauthorized transactions on my paypal account, because I cannot do that thru Resolution Center.

I canceled a "Request received from Jenni [removed] on 13 Dec, Canceled - Request Received $299,99USD".

I don't understand how someone else than me can do that such of request.

I would lik if you can please help me to solve this problem.

I send that email to phishing@paypal.com, remove my credit card and now i dont know what to do.

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