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I have been trying to use my account with no success and I decided to ask for assistance from customer care, he was friendly but before he could provide assistance, I just received a permanent restriction message. I can't even access the message threads I chatted him with. He said my account needed verification and asked for documents that I provided. Why was my account restricted and how do I recover it. It's urgent please
You can rarely appeal a permanent ban but if you want to try an appeal then contact customer services.
They 'may' pass it to the back office but the chances of the appeal being successful are slim. Paypal state that the decision is not made lightly and once made is usually final.
