Paypal restrictions & Ridiculous story

Jimmy_bee
Contributor
Contributor

 

I know this post will do absolutely nothing, but I just have to write it.

 

Living in Ukraine is now a complete nightmare when it comes to earning money within the country. Just to run a small ad on a marketplace, I need a measly $5 in my PayPal account. Seems simple enough, right? Wrong. I ask my daughter in Moldova to send it. She can't, thanks to the wonderful country rules. I ask my friend in China to send it. Surprise, surprise, he can't either, because of, you guessed it, country rules.

Let's sum it up:

  • Can't receive money from any marketplace (because Ukraine rules).
  • Can't receive money from my family.
  • Can't receive money from my friends.
  • Can't receive money from my VISA (because Ukraine rules).

Such a grand system, yet it can't even help me put 5 lousy dollars into my account. Amazing, truly.

And the cherry on top of this ridiculous story? I only found out about all these restrictions today. TWO WEEKS! For TWO WEEKS, I've been chatting with support, trying to solve this problem from both ends (receiver and sender). Every single conversation ended with, "Oh, we don't see any restrictions - let's try again in 24 hours. Let's try again in 72 hours."

 

Bravo, you've outdone yourselves.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jimmy_bee 

 

Paypal account holders in the Ukraine can now receive payments with the recent change of policy, but they are restricted to receiving only friends/family payments as per link.
https://www.paypal.com/ua/smarthelp/article/faq4646


However the friends/family option is not available in every country so not everyone would be able to send you that friends/family payment.
You still can't do commercial transactions and receive goods/services payments.


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Jimmy_bee
Contributor
Contributor

Hi!

Thanks for your response. I totally get all the amazing benefits of PayPal's system and its lovely restrictions.

 

But here's a head-scratcher: why did I have to spend two weeks chatting with PayPal support to fix something that can't be fixed?

Seriously, why?

Where's the magical list of countries and their restrictions? Because it would have been great to know all this before I embarked on this delightful two-week adventure.

 

 

Thanks again!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jimmy_bee 

 

Well all you had to do was click on HELP in your paypal account and read up what the restrictions were for your country as paypal is country specific. 


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