Paypal payment does not match order

[Jasken101]

I ordered 3 pairs of shoes and paid for 3. Now the sellers confirmation says I ordered 2 and paid for 2. I paid 96£ says paypal history but order confirmation from sellers says I paid 66£. Tried contacting seller but it is all automated and unhelpfull responses. What can I do?

[PayPal_JonK]

Hello @Jasken101, 

Welcome to PayPal's Community Forum. I k understand how it can be a bit frustrating when a transaction doesn't go quite as you had expected. If your transaction details on PayPal are showing 3 pairs of shoes purchased, but the seller has only shipped you 2, I would recommend opening a Significantly not as Described Dispute through our Resolution Center for the missing pair. However, if the transaction details are only showing 2 pair, and the seller has shipped you 2 pair, and then issue is with the amount of the purchase, then you may want to try opening an Incorrect Transaction Amount Billing Dispute through our Resolution Center. 

Best wishes with your purchase,

 - Jon K