Payment sent to me as I did not have a paypal account. Checked email and SMS. What now?

AlexMart43
Contributor
Contributor

The sender has sent me cash at first, I did not have a paypal account. Afterwards I made the account but with no text message or email from paypal about me receiving my amount of cash.

 

I have made my account right after in hopes of the money coming through, I have added a debit card and verified the account with a email and phone number. I have checked my sms and emails along with spam in hopes of finding the sent message, but i found nothing. I am wondering if I should contact Paypal or check someplace that I have not checked. I also added a profile picture for my account and the old original transaction profile picture has not changed while mine has. Is their any way for my sender being able to dispute the transaction? They sent as the option of "friend or family" and not a buyer. Any help would be appreciated!

 

Ask me more about my situation at @AlexMart43 

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@AlexMart43 

 

Did the sender send the payment to the same email address that you have opened your PayPal account with?

 

If so then it should show up unless the sender cancelled it. Did you confirm your email after adding it and we're the funds sent in the correct currency?

 

Don't accept friends/family payments for selling anything as it's against PayPal rules and negates your seller protection.

 

Also beware of scams sending you fake PayPal emails saying that you have been paid.

 

 


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AlexMart43
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Did the sender send the payment to the same email address that you have opened your PayPal account with?

The sender sent it to my contact that did not have an email address.

 

If so then it should show up unless the sender cancelled it. Did you confirm your email after adding it and we're the funds sent in the correct currency?

The email is confirmed, Funds were also sent in the same currency.

 

Don't accept friends/family payments for selling anything as it's against PayPal rules and negates your seller protection.

This cash was a gift

 

Also beware of scams sending you fake PayPal emails saying that you have been paid.

👍

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kernowlass
Esteemed Advisor
Esteemed Advisor

@AlexMart43 

 

What do you mean they sent it to your contact?

They can send funds to you via your email address or mobile phone number that is linked to your paypal account so which option did they select?


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AlexMart43
Contributor
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What do you mean they sent it to your contact?

In the paypal app, they chose my name in the contacts when they were looking up my name on paypal.

 

They can send funds to you via your email address or mobile phone number that is linked to your paypal account so which option did they select?

I did not get either

 
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kernowlass
Esteemed Advisor
Esteemed Advisor

@AlexMart43 

 

If you didn't have a paypal account at the time the payment was sent to you then you would not be in the contacts list, they would have sent the funds to someone with a similar name.

 

You didn't get the funds sent to your email address or phone number so they didn't send it to you.


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