Payed as Guest on Etsy. Cannot receive refund

C3nuke
New Community Member
Hello. I made a purchase using Guest on Etsy.. The transaction ID 1DB83007XJ6634449 . Etsy told me to contact PayPal. I told the seller to cancel it and refund which was allowed on his terms. The seller Said OK (I have a picture). I do not know how I can get help since I used a guest account. Any help is appreciated. Upon trying to link this email to the payment, it does not allow me
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@C3nuke 


You ''may'' not have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you OR opening a dispute if you are covered by buyer protection.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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