Payed as Guest on Etsy. Cannot receive refund
C3nuke
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Oct-21-2023
03:01 PM
Hello. I made a purchase using Guest on Etsy.. The transaction ID 1DB83007XJ6634449 . Etsy told me to contact PayPal. I told the seller to cancel it and refund which was allowed on his terms. The seller Said OK (I have a picture). I do not know how I can get help since I used a guest account. Any help is appreciated. Upon trying to link this email to the payment, it does not allow me
Labels:
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oct-22-2023
08:05 AM
You ''may'' not have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you OR opening a dispute if you are covered by buyer protection.
So If you need help for a guest buyer transaction then you can;
1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content