Our Paypal account has been hijacked, no access and now theyve taken money out.

[Smalh]

We noticed two transactions taken from an account and when went to login was told The email on the account is not recognised. We hadn't linked a phone number to the account so when we call the help line it says the phone number isn't valid. How do we get access to our account again?

[kernowlass]

@Smalh 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.