Not old enough to access money send through PayPal, help

Jacobkbroskie
New Community Member

Help!! I’m 16, not 18, so PayPal basically restricted my account. But before they did that I was sent $75 and I don’t know how to send it back or access it. If you know how to fix please help, PayPal won’t send back money

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jacobkbroskie 

 

Paypal does not allow account holders under the age of 18.

PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.
As you would be unable to verify your account it would be permanently locked for further use.

You would never be able to use that illegally opened underage account again but once 18 Paypal may allow you to do a withdrawal of funds from that account or allow you to open a new account and transfer the funds across for you. Opening a new account is not guaranteed as you have already broken their rules once but you should get one of those options.

However if the sender used the goods/services option to send the funds then tell them to open a dispute for non receipt of item which of course you don't challenge and they should get a refund once escalated to a claim.


Advice is voluntary.
Kudos / Solution appreciated.
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