New account permanently limited right after setting up

R2Go
New Community Member

I was emailed by Paypal to set up an account to receive payment from my Shopify store.

 

Right after I set up the account and received the payment I was automatically permanently limited, it was a $600 CAD order my customer paid today and I haven't even finished linking my bank account yet.

 

There was no warning, I tried called and the customer service and they couldn't explain, tried using the resolution center and can't open any ticket, just an error message.

 

What can I do at this point? Does it means my business bank account can never use Paypal again?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@R2Go 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.