My account was permanently limited

Gliam
New Community Member
My account was permanently limited even tho I gave everything that was requested by PayPal. I’m not sure why this happened considering I gave them so much information that it was me and not some random. This is very irritating since PayPal was one of my main forms of payment, mainly micro transactions. Anything I can do to lift the limitation or is it actually permanent thanks
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gliam 

 

You can rarely appeal a permanent limitation.

 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks OR items that violate their acceptable use policy.
8. Using the friends/family option for sales transactions to try and evade Paypal fees and risk of disputes.
9. Violating their acceptable use policy as per link.

https://www.paypal.com/us/legalhub/acceptableuse-full?locale.x=en_US
10. Too many disputes/claims.


If none of those then...

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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