Never got an item and I'm getting no help from ebay or paypal

Sammygray07
Contributor
Contributor
So I got sent an empty box by a seller on ebay for a 500 item and I'm not getting help from PayPal I've jumped thru all the hoops for both PayPal and eBay and nothing. Can anyone please help?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sammygray07 

 

Well as you have not said what hoops you have jumped through then hard to advise.

 

Did you open an ebay dispute?

Which dispute type?

Were you advised to return for a refund?

Or did you open a paypal dispute?

What dispute type?

Did you escalate to a claim?

What happened?

What evidence did you supply?

 


Advice is voluntary.
Kudos / Solution appreciated.
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Sammygray07
Contributor
Contributor

So the whole situation is a **bleep** I called ebay to cancel the item and they started an item not received case which **bleep** everything up **bleep** off the buyer and he shipped me an empty box.. There was nothing to return as I received an empty box. Yes I opened a paypal dispute on the advice of ebay and that ended up **bleep** up the ebay guarantee. I filed a police report I sent the pictures of the empty box provided discussion between me and the seller where he tells me good luck with ebay. They refunded the card but now I have a negative balance I was told my case was still open and then boom they take the money from the balance I'm not sure what else to do..

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