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My account is locked and I can't unlock it, event by sending a ID Card.

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Rooooooooop
Contributor
Posted on

Hello,

 

My account is locked. I want to delete it but I can't. The name of the account is "Les Campagnards", but I have to use an ID Card to unlock it. My name is obviously not "Les Campagnards" so the verification fails. I sent a message to the support and didn't get response. So I ask here waiting to get an answer.

 

Thank you !

3 REPLIES 3

My account is locked and I can't unlock it, event by sending a ID Card.

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kernowlass
Esteemed Advisor

@Rooooooooop 

 

So is this a fake name on your paypal account?


Advice is voluntary.
Kudos / Solution appreciated.

My account is locked and I can't unlock it, event by sending a ID Card.

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Rooooooooop
Contributor
No, this is the name of our team. We didn't know that we had to use the name of one person. Isn't it possible to create à PayPal for a group of person ?

My account is locked and I can't unlock it, event by sending a ID Card.

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Rooooooooop
Contributor

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