My account has been permantly limited (info below)

DJfarent
Contributor
Contributor

I have an issue 

I run for a server on a game named GarrysMod and I helped with development on the server i was getting payed and it was going great until i left since the owners of the server got into trouble and did some stupid choices. When i left to work on my own server since i didnt want to be related to what they have done. They started to refund all the stuff they had paid me. This then led to my account getting permantly limited becuase paypal took it as a order refund. I have screenshots of me asking for my pay after helping them develop on there server and more transaction proof and paypal wont do anything about it since they have to follow stupid laws. I am quite annoyed and hope someone can respond do see what they can do to help me 

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8 REPLIES 8

PayPal_Chinmaye
Moderator
Moderator

Hello @DJfarent

 

Thanks for visiting PayPal's Community Forum.

 

I am sorry to hear about your PayPal account being limited permanently. Requesting you to kindly reach out to our support team to remove the limitations. You can reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account).
 

Hope this helps you!

 

Warm Regards,
Chinmayee
 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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DJfarent
Contributor
Contributor

I recently made a call and theyve sadly told me that the account has been peramantly inactive the sad part is i wasnt able to provide proof of what happened and if its possible that i can show it here thatd be really helpful

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DJfarent
Contributor
Contributor

If there is a way i can show you what happened here with the issue and possibly get it solved since what ever happened was wrong and i didnt do anything wrong with fraud scam or anything related 

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kernowlass
Esteemed Advisor
Esteemed Advisor

edited


Advice is voluntary.
Kudos / Solution appreciated.
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Elvis53
Contributor
Contributor

Hi All

Please help.

How do claim a refund from a seller whose account was permanently limited.

 

thank you

 

Best Regards<

Elvis

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PayPal_Chinmaye
Moderator
Moderator

Hello @Elvis53 


Thanks for visiting PayPal's Community Forum.
 

I do understand that you want to claim a refund from a seller whose account was permanently limited. Requesting you to kindly reach out to our customer support team during business hours by clicking the contact us option at the bottom of PayPal page. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account).
 

Hope this helps you!
 

Warm Regards,
Chinmayee

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Elvis53 

 

Even if the seller is permanently limited you may still have buyer protection. So have you opened a dispute for the correct reason and escalated it to a claim?


Advice is voluntary.
Kudos / Solution appreciated.
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Elvis53
Contributor
Contributor
I did but then the Paypal team asked for the transaction ID and Email address which i provided them and they have not yet come back to me. The person i deposited money to is also getting in contact with Paypal but they haven’t resolved anything yet Thanks Elvis
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