I received a £5 reward email

[ozzy24]

I recently received an £5 reward for 5 years of loyalty however I’m not sure if it’s real and I don’t want to put any information in to avoid scamming. The email and email address seems legit, so I’m just on here to check if it’s a legit thing and if paypal actually does this.

[PayPal_Ayesha · Accepted solution]

Hi @ozzy24,

Welcome to PayPal Community Forum and thank you for contacting PayPal! 

I understand that you are worried about the notification that you have received. It is possible that we contacted you by email, text message, or through an automated call. To verify if the message you received is really from PayPal, log in to your PayPal account securely by typing www.paypal.com into your browser's address bar and go to your Resolution Center. Your Resolution Center will contain information on any account issues we may have contacted you about.

If you receive a suspicious email, text message, or call, do not provide your personal or financial information, and do not click on any links, please forward them to phishing@paypal.com. If you provided personal or financial information, please change your PayPal password and security questions at your earliest convenience by following the steps listed here. You may want to first run a virus scan, just to make sure that you didn't pick something up from clicking any links. You can also read more about how to spot fake emails. 

I hope this helps,

Ayesha