I have been trying to contact support for 3 days and it says there are no support people available

Alaaahmedy
Contributor
Contributor
Welcome to PayPal Support I tried to contact support through chat, but I could not because there is no person online. If it is possible to contact me through this number... My problem is that I was designing a website for a client as I am a programmer... and I added my personal PayPal account to it. WooCommerce to do a test... and I made a Visa payment to test the payment Now I received this message and I can no longer use my account or receive my payments Please Help You can no longer use PayPal After reviewing your account activity, we have determined that you are in violation of PayPal's Acceptable Use Policy. Especially the sale of goods that violate any copyright, trademark, right of publicity or privacy, or any other proprietary rights under the laws of any jurisdiction. Therefore, we have permanently restricted your account and you will not be able to engage in any other business activity through PayPal. This is permitted under the PayPal User Agreement under the sections: Prohibited Activities and Actions We May Take. You must remove all links to your PayPal account from your site, websites, and/or auctions, including the PayPal button as a payment option, the PayPal logo, and your PayPal shopping cart. Reference number
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Alaaahmedy 

 

You can rarely appeal a permanent ban but if you want to try an appeal then contact customer services.

They 'may' pass it to the back office but the chances of the appeal being successful are slim. Paypal state that the decision is not made lightly and once made is usually final.

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378


Advice is voluntary.
Kudos / Solution appreciated.
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Alaaahmedy
Contributor
Contributor
Can't find any online support for 3 days all times Sorry, Customer Support Agents are not currently available. Please try again later or browse the PayPal Help Center to view answers to frequently asked questions.
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Musu056
New Community Member
Me too i have just installed paypal and i am trying to connect my debit card but suddenly my account was permanently limited. I don't even know what went wrong and now after 3 days I can't even contact customer care. How **bleep** is this i might as well just uninstall paypal.
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