I have a credit card in my PayPal account that is not mine and its not me who added it
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm really frustrated because I can't reach PayPal's customer service any other way. I can't verify my account since the card on it isn't mine and I didn't add it. This has led to limitations on my account with seemingly no resolution. Can anyone assist me?
- Labels:
-
Limitations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for your help, but send them message where i tried in the resolution center it says case closed because they think im asking for a refund

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- PayPal credit in Products & Services
- I cant log in to old account in Security and Fraud
- Tire shop that accepts paypal credit near Fredericksburg Virginia in Products & Services
- Paypal ignored my wallet setting and charged to a different card. in Wallet
- Scammed by a “buyer” and paypal sided with them. in Reporting