How do i remove the limitation from my business paypal account ?..

temp20221310b
New Community Member

This is the first time for me to create a Business PayPal account and my account has been restricted for an unknown reason..

I have uploaded the required documents (My Translated ID Card) and the restriction has not been released yet..

I need you to help me

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@temp20221310b 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_RebeccaN
Moderator
Moderator

Hello @temp20221310b

 

Thank you for your post! 

 

I understand your PayPal account has been limited. Limitations are generally placed in situations where we’re concerned about account security, for regulatory or compliance purposes, or to help us manage potential risk on an account. Account limitations may prevent you from completing certain actions with your account such as withdrawing, sending, or receiving money. You can find further details on this here: Additional Information about Account Limitations (paypal.com) 

 

Usually, we ask you to complete some steps to remove your account limitation. To simplify this we always list the steps to remove the limitation in the Resolution Centre

 

If there are no steps to complete and your account is permanently limited, this type of decision isn’t something we do lightly, and I can assure you that we fully review all factors of an account before making this type of decision. However, if you feel a mistake has been made and you need to contact our Customer Service team, you can do so. Please just keep in mind these are generally decisions that would have been fully reviewed by the relevant team. 

 

To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage.

You can also contact us via Facebook PM's or Twitter DM's. 

For Facebook: https://www.facebook.com/PayPal

For Twitter: @AskPayPal 

 

I hope this helps, have a nice day. 

 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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