How I can get my funds?

Temp20240530f
New Community Member
Hi there! My account was permanently limited 6 September 2023 and Paypal told me wait 180 days! Now when it have been passed I didn't receive withdrawal letter and support told me wait letter! I don't understand why, when and how I can received letter if 180 days passed...
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20240530f 

 

If you haven't received the email yet stating you are eligible to withdraw the funds then there is a reason why you can't.

Ask customer services?

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


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Temp20240530f
New Community Member
I tried! But they answer wait letter and didn't tell when I received letter or why my account was second time limited after permanently restriction.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20240530f 

 

https://www.paypal.com/ua/legalhub/useragreement-full#restricted

 


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Kudos / Solution appreciated.
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