How I can get my funds?

[Temp20240530f]

Hi there! My account was permanently limited 6 September 2023 and Paypal told me wait 180 days! Now when it have been passed I didn't receive withdrawal letter and support told me wait letter! I don't understand why, when and how I can received letter if 180 days passed...

[kernowlass]

@Temp20240530f 

If you haven't received the email yet stating you are eligible to withdraw the funds then there is a reason why you can't.

Ask customer services?

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

[Temp20240530f]

I tried! But they answer wait letter and didn't tell when I received letter or why my account was second time limited after permanently restriction.

[kernowlass]

@Temp20240530f 

https://www.paypal.com/ua/legalhub/useragreement-full#restricted

• Hold the balance in your PayPal account if reasonably needed to protect against the risk of liability to PayPal or a third party, or if you have violated our Acceptable Use Policy. The hold may remain in place longer than 180 days according to Court Orders, Regulatory Requirements or Other Legal Processes;