Fraudulent Activity

[jahjules]

Hello I got an email, from whom I thought was PayPal, telling me that they want me to call them to dispute a charge. So I immediately called the number and gave them the Trad ID reference number. Then as I am giving him the number a memory came to me reminding me of a fraudulent story I heard. So I waited for the next question from him and guess what. He needed to verify who I was, of course. He wanted my name and date of birth. Of course I didn’t give it to him. I said you know what let me call you back. Nope. He almost got me as I did not order anything using my PayPal account. All they had was my email address. It looked like a real email.

[kernowlass]

@jahjules 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/smarthelp/article/how-do-i-spot-and-report-a-fake%2C-fraudulent%2C-or-phis...
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity