Cant escalate to paypal?

[Morablj]

I have a dispute opened. It has been more than 7 days since payment. But i cant find the "escalate to paypal" button. Do i need to do anything special? How do i get the paypal to resolve this dispute?

[Morablj]

Solved, i had to wait 24 hours after opening a dispute

[Mouad_Altamimi]

How did you solve the problem, and the option to escalate the issue was not visible to you, what did you do?

[PayPal_Bindu]

Hello @Morablj and @Mouad_Altamimi,

Thank you for visiting our community help forum!

Sorry to hear that you're not able to escalate the dispute. Here's how to escalate a dispute:

Go to your Resolution Center.
Click View next to the dispute you want to escalate. 
Click Escalate to PayPal at the bottom of the page. 
Add any relevant information for escalating the dispute and click Submit.

To escalate a dispute, we often require at least 7 days have passed since the payment date. If the 7 days has passed and the escalate option is not reflecting please reach out to our team by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

I hope this information helps!

Bindu