Buyer has updated

Jax_04
Contributor
Contributor
buyer has updated the total amount of your transaction. . how do I pay the extra cash?
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7 REPLIES 7

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jax_04 

 

Sorry no idea what you are talking about?


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Jax_04
Contributor
Contributor
I'm in the UK. I purchased a lamp from USA for $69 . I got email saying * The seller had updated the total. They put the price up & want me to pay $79. *I don't know if it's a scam* I paid the $69 now they want more money. + Shipping is FREE.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jax_04 

 

Are you sure its FREE SHIPPING in the U.S only and a charge for international sales?


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Jax_04
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Hi, I thought the same and tbh paying the extra money isn't a problem..,. The problem I'm having is paying it.. I can't find an option to pay the extra amount .. Do I put the money in my PayPal account? I don't use PayPal much so I'm totally confused lol.. Thank you for responding.. I'm at a loss here lol.. I messed the company yesterday but still no response. Thanks again, Jackie. X
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Jax_04
Contributor
Contributor
Hi again... I called PayPal and the extra charge is PayPal... The seller is charged for the transaction at her end and that's the extra amount she wants me to pay... I have no problem paying it so hopefully the seller replies to me... Thanks again. Best wishes.. Jackie. ⚘
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kernowlass
Esteemed Advisor
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@Jax_04 

 

Except its against paypal rules to surcharge a buyer your seller fee !! I would not pay it but your call.


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Jax_04
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Hi again.. Tbh I don't mind paying the extra £10 my problem is how do u pay it?. I have no email address, or their PayPal details to send the payment. I have sent them at least 3 messages on their website but no reply. Thanks for replying... it's much appreciated. 🙂
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