Hello @RufusBurpus,
Welcome to the PayPal Community Forum!
We are sorry to hear about the unrecognized transaction made from your PayPal account. It sounds like this may have been a billing agreement or subscription. You can find the automatic payments also called subscriptions details on the PayPal website by following the below mentioned steps:
Go to Settings.
Click Payments.
Select Automatic payments.
Select the merchant.
You can cancel the automatic payment on this page. Kindly refer the help centre article to know more about What is an automatic payment and how do I update or cancel one?. You can check company details by searching with the company name in Google.
If there is no subscription or billing agreement you have and you think there has been unauthorised use on your account, kindly file a report to PayPal by suing the help centre article How do I report an unauthorized transaction or account activity?
You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.
Hope this information is helpful for your!
Warm Regards,
Shradha
If this post or any other was helpful, please enrich the Community by giving kudos.
