Account suspended - I "signed up before I was 18" - I'm 25 and can now no longer use the service?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have no idea why this is and no idea how to fix it - it says I joined in 2014 on my profile and I was born in 1996, so I would have been 18 or about to be anyway? And now I can't delete my existing account, or remove my bank account and make a new profile, because a Paypal employee has randomly, 7 years after I joined, decided I broke terms and conditions? This only happened because I changed my name after getting married - shouldn't have bothered!
- Labels:
-
Limitations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Reach out to customer service for assistance:
https://www.paypal.com/us/smarthelp/contact-us
Click “Call Us” at the bottom.
Yes, your acct was permanently limited because acct was opened while under age. Ask them about setting up a new acct since you’re of age now and would like to use your current bank/cards from limited account with new account.
Kudos & Solved are greatly appreciated. 🙂
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- how to change account back to personal in Managing Account Archives
- I cannot link my UAE Bank Account, and also i cannot edit or add my address, please help out in Wallet Archives
- Unable to log into PayPal with Microsoft Authenticator code in Managing Account Archives
- Unable to link bank account in Wallet Archives
- i didn't recieve the credit card verification sms in Wallet Archives