$550 item not received- refund from seller keeps failing. 3 months has passed
mskbliss
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Posted on
Feb-03-2024
11:42 AM
$550 item not received Refund from seller keeps failing and they ignore all contact.
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Disputes & Chargebacks
5 REPLIES 5
kernowlass
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Feb-03-2024
11:44 AM
https://www.paypal.com/au/cshelp/article/how-do-i-lodge-a-dispute-with-a-seller-HELP160
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mskbliss
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Feb-03-2024
12:07 PM
kernowlass
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Feb-03-2024
12:13 PM
Well you can't do it many times as its only x1 dispute per transaction.
So did you open a dispute for non receipt of item? Or another dispute type?
Did you escalate to a claim or did it auto close 20 days after you opening it?
Did the seller provide a tracking number and if so what did it show?
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mskbliss
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Feb-08-2024
03:28 AM
Actually I have done it many times, as each time the refund payment fails, the case gets reopened. So yes, many times.
kernowlass
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Feb-08-2024
03:35 AM
Then you didn't open a second dispute did you, it auto opened on refund failure.
However as you haven't answered any of my other questions its best to contact customer services.
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
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