unuthorizes payment to Meta PlatformsI

sweeperbroom
Contributor
Contributor

I see that numerous people are being charge unauthorized fees from Meta Platforms.

Paypal dose not do anything about it WHY!!!

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @sweeperbroom,

 

Thank you for joining the PayPal Community forum. Welcome!

 

I can definitely understand your frustration and dismay with an unauthorized billing agreement charge in your Facebook account or other Meta platform. 

 

If you already had a legitimate billing agreement and there was an issue that resulted in an erroneous charge through that billing agreement, please try to contact Facebook/Meta to try to resolve the issue first. If unable to resolve, you can try a Billing Dispute through PayPal if you have any compelling evidence that the charge through the agreement was in error.

 

If the agreement was created by a fraudster with an unauthorized log in to your PayPal account, please open a dispute for Unauthorized Access.

 

If the agreement was created by you in the past but a charge added through unauthorized access to a platform that is not PayPal's, it would be indistinguishable to PayPal from any other activity conducted through that agreement, and a dispute for unauthorized access through PayPal may be denied. Meta would be the entity to contact in that case.

 

I sincerely hope that this can be resolved for you!

 

Olivia

 

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