ruzzian paypal moderators banned my account when thay saw that I`m Ukrainian

[arxalex]

Hello, my account had limitations and paypal RU-moderation team asked me to upload documents to verify my account. After invistigation, my account has been banned. All my documents meet the criteria. I think the ruzzian moderators banned me because I`m from Ukraine. There is no way to contact with Paypal CS. Please, help me.
P.S I use Paypal scince 2015 without any troubels
P.P.S ruzzia is a **bleep** state

[kernowlass · Accepted solution]

@arxalex 

Paypal is not supported anymore in Russia, all Russian paypal accounts have been suspended. So I very much doubt that there are any Russian customer services agents, as far as I am aware there have never been any.

If you have been banned then..........

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[arxalex]

But paypal send emails with footer about company “PayPal RU”, RU registration and license. I double checked my account, and I’m using Ukraine as my country. Also, there are no options to contact to UA phone number. Chat with Assistant not work when I tried (please write business hours (GMT+3)). I dont use twitter and facebook. Do you have CS in Instagram, LinkedIn or Telegram?

[PayPal_JonK]

Hi everyone! Thank you for being a part of PayPal's Community Forum. Thanks @kernowlass for all you do for our customers!

Hello @arxalex, welcome back! I'm sorry to hear your account has been permanently limited. We don't offer Customer Support through LinkedIn or Telegram, but we do offer support through Instagram DM as well as the methods outlined by kernowlass above. 

I hope they're able to guide you a bit further, 

 - Jon K