paypal restrictions and limitations and can’t upload document

natalievinuya
Contributor
Contributor
So Paypal has put my account in restriction and limitation and i cannot do anything about it! I keep on messaging them to help me but they’re not expediting my case! I have a huge amount of money and I cannot even take them. I have put my account in Business because I thought it won’t make any difference but now they’re asking for documents for proofs. How can I even give documents when all the bills are named after my father? And in Qatar the billing statement of my bank is addressed to the PO Box. And they’re not even accepting that! Please Paypal, give me back my money!!!!! My hard earned money!!!!
Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@natalievinuya 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

natalievinuya
Contributor
Contributor
As i’ve said i contacted them literally everywhere and they are not expediting my case even though i have begged them already but still NO RESPONSE! Even their contact center has no agents available to talk to me. It has been months now that they don’t have agents to talk to customers. HOW COME?
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@natalievinuya 

 

All we can do is give you all the contact options available, if they don't respond to you then unfortunately not a lot we can do about it. 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.