payments cancelled after shipping item

temp20220518C2
New Community Member

I have a personal account, not business, I am selling a couple of things on Craigs list, if I send an invoice to a buyer, is there any way they can cancel the payment after I have shipped it to get it for free? I would be providing tracking numbers etc. I only have a few small things so I don't want a business account if possible. thank you all for your time. I read lots of agreement stuff but don't really see if I'm covered, I was overwhelmed with all the legalese.

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@temp20220518C2 wrote:

I have a personal account, not business, I am selling a couple of things on Craigs list, if I send an invoice to a buyer, is there any way they can cancel the payment after I have shipped it to get it for free? I would be providing tracking numbers etc. I only have a few small things so I don't want a business account if possible. thank you all for your time. I read lots of agreement stuff but don't really see if I'm covered, I was overwhelmed with all the legalese.


Yes, a payment can later be reversed through the dispute or chargeback process (‘completed’ payments can’t be canceled) and you will be held liable with a negative balance if you don’t have the funds to refund the customer.

 

Please read seller protection terms about the basic and additional requirements to be eligible for seller protection. 

 

Cases of Significantly not as described are not covered unless the buyer lets on in the dispute/claim that it’s buyer’s remorse.


If you want to avoid all that, ask to be paid with cash/pick up in person.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

Login to Me Too
1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@temp20220518C2 wrote:

I have a personal account, not business, I am selling a couple of things on Craigs list, if I send an invoice to a buyer, is there any way they can cancel the payment after I have shipped it to get it for free? I would be providing tracking numbers etc. I only have a few small things so I don't want a business account if possible. thank you all for your time. I read lots of agreement stuff but don't really see if I'm covered, I was overwhelmed with all the legalese.


Yes, a payment can later be reversed through the dispute or chargeback process (‘completed’ payments can’t be canceled) and you will be held liable with a negative balance if you don’t have the funds to refund the customer.

 

Please read seller protection terms about the basic and additional requirements to be eligible for seller protection. 

 

Cases of Significantly not as described are not covered unless the buyer lets on in the dispute/claim that it’s buyer’s remorse.


If you want to avoid all that, ask to be paid with cash/pick up in person.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.