missing information

veryfedup
Contributor
Contributor

I received an email informing that there is information missing for my account and that I need to login and follow the instructions to see what information I need to provide. I have tried numerous times but there are no instructions! I was given a deadline of Dec 18 2021 to provide the missing info otherwise I wont be able to send or withdraw funds!!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@veryfedup 

 

Sure the email wasn't a spoof? You didn't log in via any link in that email did you?

If not then >>>

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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