it wont let me upload my driver license to verify my identity

clemons1984
New Community Member
I'm needing to lift the limitations on my account
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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @clemons1984,

 

Welcome to the community and thank you for your post.

 

I am sorry to hear your account has been limited. I know this can be frustrating. When an account limitation is placed, you would be required to complete all the steps in the 'Resolution Center' to resolve it. Once all the steps are done, your account would be sent for review. You would then be updated via email,

 

If you cannot submit your documents via the 'Resolution Center', please contact our customer support for further assistance. This can be done by clicking 'Contact' at the bottom of any PayPal page. 

 

I hope you get this sorted!

 

- Rachel 

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