account closed

kelvine
Contributor
Contributor

My account was closed with reasons that I had transacted above and beyond the limit of the account. They send account verification model which I did but after sharing all the documents my account was closed awaiting any claims of refunds etc. How soon can I withdraw my funds? Is it 180days?and what about a reversal if I want to initiate 1 which was done 8 days ago

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@kelvine 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






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Kudos / Solution appreciated.
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kelvine
Contributor
Contributor
I have done that but still no concrete feedback Can this be solved in a quick succession.I need to know why they are closing my account.What will happen to my hard earned funds
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kernowlass
Esteemed Advisor
Esteemed Advisor

@kelvine 

 

As I said only customer services can help you with account issues, this is not customer services.


Advice is voluntary.
Kudos / Solution appreciated.
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