Withdrawing money from a permanently limited account

P29
Member
Member
Hello, I am from Kenya my account is permanently limited, I have some cash inside, how do I go about withdrawing the money?
Login to Me Too
13 REPLIES 13

Odariedwin8
Member
Member

I am a freelancer and been faced with permanent limitation. The issue is to unlink the permanent limited acct. Please help

Also to withdraw after 180 days, It doesn't work and get me stuck.

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Odariedwin8 

 

What do you mean by unlink a permanent account?

Once you have been banned a paypal account remains limited and you can never use paypal again.

However normally after 180 days you can withdraw any funds BUT in Kenya the normal withdrawal options available to you of MPESA or Equity Bank are not available after a permanent limitation. The only option still available when Paypal tell you that you can withdraw your funds is via a U.S bank account if you have one.
If you don't then you would need to contact customer services to help you access the funds from your permanently limited account.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Khan011
Contributor
Contributor

My account was permanent limit on 13 march, after 180 days still I can't transfer my money to my M-PESA account , please I need help

Login to Me Too

Khan011
Contributor
Contributor
Am so disappointed with your customer support agent every time I text or I call no one is available,poor service
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.