Why does my profile on my app differs from my profile when i lock into oon web?

Franna1981
New Community Member

Good Day

Please i need to report that my profile on  my phone app differs from from my when i log into my profile on the web.

i Am not happy @ all.

Cant get direct email address to report the problem. Been struggling for over 2 hours now.

Not happy at all.

i am suspecting fraud.

 

Please contact me on [Removed]

 

Francois 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Franna1981 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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Kudos / Solution appreciated.
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