Vendor wants more money than the item was advertised and purchased for
zacmobile
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
May-20-2022
07:59 AM
I purchased an item from a website and the transaction was completed but the next day they sent me an email: "Unfortunately we are in the middle of updating prices on our website. Manufactures continue to raise their prices and we simply cannot keep up. The item you ordered, 49-16-2696, does not reflect these price increases. In order to proceed with the order, an additional $190.04 is required. Please let us know how you would like to proceed." I and the store are in Canada, just wondering if this is legal or do they have to legally send me the item if it's been purchased for the displayed price?
Labels:
- Labels:
-
Buyer Protection
-
Fraud & Phishing
4 REPLIES 4
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-20-2022
08:01 AM
You can't force a seller to sell unfortunately as long as you get a full refund then buy elsewhere?
Advice is voluntary.
Kudos / Solution appreciated.
zacmobile
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-20-2022
08:19 AM
But the transaction has been fully completed and the money has come out of my account, isn't this like bait and switch or something?
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-20-2022
09:46 AM
Take them to the small claims court then, as long as you are refunded paypal can't force them to sell to you.
Advice is voluntary.
Kudos / Solution appreciated.
zacmobile
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-20-2022
10:51 AM
I wouldn't take it that far I was mainly wondering the legality of this and if I had a leg to stand on if I firmly requested they let it go for the original purchase price.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Pay in 3 option not available, same vendor No change to credit file, don't understand! in Products & Services Archives
- How to escalate a dispute- decision in vendor favor for malicious software in Security and Fraud Archives
- error message when i tried to purchase in Transactions Archives
- Refund impossible in Security and Fraud Archives
- Return Label not emailed to me by vendor for 3 of 4 items I'm trying to Return because are too small in Security and Fraud Archives