Uploading Digilocker documents for resolving limited access on the account

navneeth9
New Community Member

Limitations have been applied on my account. And to resolve this, I was asked to upload a photo id. I uploaded my PAN card which was digitally signed and verified by digilocker. In the document, I uploaded my photo is not there. But hard copies of my pan card has the photo. Will the limitation applied on my account get resolved with what I have uploaded? If not, what can I do?

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @navneeth9,

 

Welcome to PayPal Community Forum and thank you for posting!

 

 I understand that you've uploaded documents to resolve the limitations on the account. Handling with a limitation can be quite concerning. Please be informed that when the required steps have been completed, the review of the account usually takes 3-5 business days or may take some more time. We'll contact you via email once the review is completed. In this case, I would recommend you keep an eye on your email inbox and Resolution Center to know the outcome.

Good Luck,
Ayesha


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