Unauthorized transactions

[ItsLouise]

Hello.

There were two unauthorized transactions from my Paypal account to Dundle.com to buy two girftcards. I don't understand how this happened.  I just checked my app one day and saw those transactions. I never heard of that website til that day I saw the transactions. I didn't even receive an email saying that I purchased those two giftcards. Please help me.

[kernowlass · Accepted solution]

@ItsLouise 

Check that another email address has not been added to your paypal account and if so remove it.

I would also change your password and security questions and do an antiviral/malware check on your puter.

Also click on those transactions and using the report a problem link bottom of that details page mark them as unauthorised if that is what they were?