Unauthorised payment
Funkie_08
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Posted on
Dec-05-2022
03:05 AM
I just noticed an Uber BV automated charge on my Acc and upon investigation found out this has happened 6 times totalling over £70 and I have not used Uber or ordered the payment but it’s been taken out of my account automatically unknown to me. What do I do to get a refund?
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Disputes & Chargebacks
1 REPLY 1
kernowlass
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Dec-05-2022
03:58 AM
Firstly check.........
if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''
If not then click on the transactions and using the 'report a problem' link bottom of that details page file a dispute for unauthorised transactions.
Advice is voluntary.
Kudos / Solution appreciated.

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