I have had a couple of unauthorised payments come out of my account. I opened a case, and I have received an email saying that the payment was not unauthorised and the closed the case. I have gone back to the payments to try and contact them again, and there is no contact information, yet PayPal said try and contact them directly. I can't now reopen the case, as they have closed it. What am I supposed to do now? Can anyone please help. Thank you
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, during business hours you may also be able to message whilst logged out. Or 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
