Unable to remove account restriction by updating personal details - reports 'Technical Issues'

[Taov]

Hi,

I've been trying for a few weeks now to activate my Paypal account, but I have been getting the same issue regardless of what browser I use or how long I wait.

My account is restricted until I submit my personal information, and when I go through the resolution centre to update it, it asks for my details (which are still saved in the system and I have see the updates logged) though when I submit, it says "Technical Difficulties" every time.

I am completely unable to verify my account and the situation hasn't resolved itself even after waiting a significant time.
The only other solution presented is to submit documentation, but the website claims this will lock me out of doing so online, I am concerned I will encounter similar difficulties if I attempt that way.

Does anyone have a resolution for this issue? Or is submitting my documentation the only way to resolve it?

Thanks in advance!
Kind Regards,
-Taov

[kernowlass]

@Taov 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.