UNABLE TO CLOSE CANADIAN PAYPAL ACCOUNT
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I am trying to close my Canadian Paypal account and there is a "limitation" preventing this from happening.
I am on the phone with Customer Support and have been transferred three times to the wrong "limitations" person.
They keep saying it has to go higher. I have not used the account since 2019. This is farcical.
I am on hold again - 2hrs-9mins and counting...
PayPal is also asking me to upload documents before they can CLOSE it. Including a National Tax ID. No idea what that is.
And why ask me to provide three different pieces of sensitive ID/documents just as I want to close it?
ANY help/Guidance would be greatly appreciated.
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They need the documentation to prove its you that is the owner of the account before they can close it.
Advice is voluntary.
Kudos / Solution appreciated.

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