Trying to explain my selling issues ,I am a seller of
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If you aren't a registered business or high volume seller then why did you open a business account?
Advice is voluntary.
Kudos / Solution appreciated.

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Hi @Alwaysaseller58 and welcome,
I am sorry to hear that you have been having such issues with your account. When we ask for information regarding items that you are seller it is generally just to verify where the items are coming from. You can reply back saying that you bought them some years ago and no longer have receipts for them. There are some seller's that buy items second hand or in carboot/garage sales so would not always have receipts. My advice would be to just be honest and tell them where you got them from and that you bought them a long time ago and are now selling them on.
In regard to your business account, you should have the option on your business information form to choose that you are an "individual". This will allow you to have a business account and sell your items without the need for official business documents.
I hope this help and please feel free to come back if you have any further questions,
Paula
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Just thought if they didn't really need a business account they would be better off downgrading?
Advice is voluntary.
Kudos / Solution appreciated.

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Hi @kernowlass
You are correct as always 🙂
In some cases if they are selling a lot of items like doing a house clearout or selling some old stuff they can have either but if they already have a business account then they can choose that they are an individual. Normally I would recommend the same as you did however as they have already been asked to supply this information it would be easier to supply it and then decide as they will have to provide it now either way.
Thanks
Paula

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