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I ordered a bee print sweatshirt last Wednesday evening, it was charged by PayPal thursday am, and recieved a text saying that my order was shipped and they sent a fake traking number. the phone they texted from was[Removed. Phone #s not permitted] when I called it today, friday, it was no longer in service.
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Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.
Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.
Also make sure you have activated the below link in case you have to return the item to get a refund.
https://www.paypal.com/us/smarthelp/article/FAQ3544
Advice is voluntary.
Kudos / Solution appreciated.
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Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.
Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.
Also make sure you have activated the below link in case you have to return the item to get a refund.
https://www.paypal.com/us/smarthelp/article/FAQ3544
Advice is voluntary.
Kudos / Solution appreciated.
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I do not believe this company even exists. A few days after I placed my order it is impossible to contact the company or go to their website.
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I didn't get anything except ripped off! If PayPal would stop voting on their side, maybe they would stop with stealing from people! I also got a fake tracking number, that's why I lost my dispute!
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COMPANY IS LEGIT AND NOT BOGUS THEY ALSO REPLY TO EMAILS
I ORDERED CLOTHING ITEMS FROM THEM ON AUGUST 26th 2020 RECEIVED ITEMS TODAY, OCTOBER 3rd 2020
I DID A DISPUTE BECAUSE OF ALL THE NEGATIVE COMMENTS, I WAS AFRAID TO BE SCAMMED, BUT TO MY SURPRISE, THE ITEMS LOOK AND FIT AMAZINGLY I CANCELED MY DISPUTE! I am a Happy Satisfied customer, just give the order time you will receive it...
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Isn't it funny how they can get away with this! You are so right in the fact, no contact phone number, no Email address to work with. When I disputed the charge I sent from PayPal, they denied me a refund because I had a tracking number that said delivered!!!! While my "case" was being decided, This SCAM company continued to contact me, saying, If i would revoke my claim,, they would send me something!! They couldn't spell, wrong wording in sentences... I never expected PayPal to side with the fake company! Learn something new all the time!
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