Provide the info we need to verify your identity and lift limitations.

[jewelhash]

I got this error, I provided all the requested information and filled all the forms, added all the passports, and everything, and go the message "proceeding" before. Today I find the same document requests as before, without any explanation why I need to upload everything again!

[kernowlass · Accepted solution]

@jewelhash 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.