Permanently limited account because age when create account

Foxxxx
New Community Member

My account got limited permanently because they found me not enough age 18 when register the account...I register the account since 2019, and I am already 21 at year 2023...They suggest me to create a new account but I am not able to remove phone number and email address...lol I only got one phone number, the email address also very important for me because it link to my bank account and there are still some balance in my account. Am I still able to restore my account or remove my phone number & email address?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Foxxxx 

 

Unfortunately no. For legal reasons, they don’t allow accounts opened under age to be active. That’s the consequences of violating their policy. Use a different email address, change your phone number.


Kudos & Solved are greatly appreciated. 🙂
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