PayPal Permanently Limited my account - Without Warning

[xtekkit]

I have been selling digital goods on my account for about 18 months now. The items are for use on my various websites and everything has been running smoothly. Customers are happy, there are of course the occasional refund as with any business and confused customer. However, I am also careful to make sure all complaints are handled and most of the time things are sorted out in less than 48 hours.

Today I wake up to find that my account has essentially be locked. I can not take payment or remove the $3000 sat in my account.

Calling PayPal I was told that I would have to email PayPal in order to find out what is happening and why and I could not be transferred to the department that would be handling the issue.

This is the message I received:

When I click the notification it cycles me back around to the same warning message.

Needless to say, I am rather annoyed.

[blingblingg]

If there is a class action lawsuit against them, please let me know. I am so desperate.

[55cadik77]

start your complaint process by these website.

https://cmc.financial-ombudsman.org.uk/contact-us

https://www.bbb.org/

They just rule like they are always the right side and thinking that whatever action they do mustn't be questionable. They can't play peoples lives recklessly. If I didn't do anything wrong or abusive and if I did a legit business without any disputes and received over 95% positive feedback on my ebay account They can't just cut it by saying my account has a potential risk etc. I am going to believe that they are just saving up money on hundreds or maybe thousands of people like that if they don't resolve my problem or explain what is not matching to their criteria.

Their support teams's lack knowledge caused me a financial loss. They temporarily limited my account and I submitted documents. then my account get back to normal. After then they do a temporary limitation again and I submitted the required documents like before as I am a legit business. But that time they permanently limited my account without an excuse.

How can they come with two different conclusion while my business model wasn't changed in any way. If they think that the first approval they did was true how can they don't approve the second review. If the first one was already wrong this is a proof that they can do things wrong which can be the second decision which caused me permanent limitation. Either way they already made a mistake but they don't admit it by just behaving like I am not an individual deserving some respect. They just click some buttons and you are done with this platform.

To own this company doesn't give them right to behave unethically. Even though whoever sign up to this website accept terms and conditions can not give them to rule this platform arbitrarily. They are running in an industry which is monopolized well by them and they don't care if they loss the reliability from a few individual and no fear that people would escape from here since they think that the volume of the voice of the victims of Paypal can't be high enough to tell / announce the problems or unlawfulness here to he public.

Well I won't give up in any circumstance since I know that I am 200% right. 

[waynejones253]

If you are a US citizen contact your states attorney general. Maybe we can get them to fight PayPal. I’ve had enough of this garbage it’s time we fight back

[Acheron801]

I received the same exact thing in my email and i just joined paypal not even a month ago and all i done was added my bank to it and before i knew it i received the msg. And it wont let me do nothing on the app cant use the card or withdraw my money until 180 days

[Temp20230525FG]

Have just had the same problem, I have seen selling digital products for 11 years,  got the same notification a week ago and all I get is electronic answers and no one who will make the effort to help or listen.  So frustrating after 5 stars reviews on all my sites, to suddenly after 11 years, I am high risk.  How is the even possible, for 11 years to be of no risk and suddenly you a risk,  when one can account for each digital sale and the email when it was sent.  

[freeamazon]

My dear sir

Yes, sir it has been taking about 7 days. I have always been trying for 7 days and I did not get the answer to my crime. I sincerely congratulate PayPal authorities for limiting my account without any reason. I have no worries about it. PayPal can do this for my protection. Sir I talked to PayPal Customer Care about this problem and they returned my account to me after checking everything. I once again pay tribute to the PayPal authorities for this. It happened last 05/03/2021 I got my account back. Just the next day I see PayPal authorities again limiting my account permanently. Sir, but I do not worry about it because everything in their hands depends on what they did. Sir, all in all, my only question is how can you limit my account without any reason. Then I can say from my honest courage that you can review my account again. There is no negative balance in my account and there is no case. Sir, above all, I am honest. I do a simple business person. Sir, my small business money is stuck here. I live my life on it. Sir, if I do not get my account back, there is no other way but my death. Sir, I have no objection to you reviewing my account's thousand times. Sir, if I really have no guilt, then free my account. This is really my very important account so I hope you will extend your helping hand again. I believe it and I am one hundred percent sure that I will get my account back now. As long as I'm on PayPal support I'm moving forward with my problem. I hope you understand my problem and I am waiting for the justice of PayPal to wait for a solution to my problem today.

Sir I am waiting for an answer from you you can know me in the nest hesitation.

Best regards and stay healthy.

Sincerely
Md Shakil

[ProxyPuff]

I’ve had the same problem, even had called myself to let them know I was expecting a large payment of 2k from a friend to help me out. The worker told me my account would be fine, a few days later another friend sent me 40 dollars, I used only 29 dollars and sent them the 11 dollars back suddenly that’s why PayPal hit me with a limitation. I sent in all the information they had asked for, it took a day and they decided to hit me with a perm limation despite that I’ve been with them for ten years and never had a strike on my account ever because they said I was to much a high risk. I’m honestly glad to see I’m not the only person having this problem.

[Emerald8]

I have had my account permanently limited due to having a donation link on Nexusmods.com, this is ludicrous. Someone sends me $1 to support my work and my paypal account is permanently banned. Unbelievable.

[Draxiner]

I only used PayPal when buying in-game goods (Recharge/Top-up) but recently my account got PERMANENT LIMITED and I don't know why. I did a little research and I think this is very heavy punishment for me, specially I don't know the reason... I tried to contact their support and all I received was SORRY, SORRY, We can't change that permanent decision, we can't help you. Like WTH? I just want to know the reason why I got PERMANENTLY LIMITED... All the reply I got is the same...

[zakibkb]

i got one too I've been accused of selling sexual content, and I'm a religious go figure, right? the irony is we are in Ramadan