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I have been selling digital goods on my account for about 18 months now. The items are for use on my various websites and everything has been running smoothly. Customers are happy, there are of course the occasional refund as with any business and confused customer. However, I am also careful to make sure all complaints are handled and most of the time things are sorted out in less than 48 hours.
Today I wake up to find that my account has essentially be locked. I can not take payment or remove the $3000 sat in my account.
Calling PayPal I was told that I would have to email PayPal in order to find out what is happening and why and I could not be transferred to the department that would be handling the issue.
This is the message I received:
When I click the notification it cycles me back around to the same warning message.
Needless to say, I am rather annoyed.
Solved! Go to Solution.
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If its a permanent limitation then unfortunately nothing to resolve as paypal has parted company with you and no longer offering you their services.
Advice is voluntary.
Kudos / Solution appreciated.
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Mail to [Removed] stating your issue in detail.
They would contact you via Paypal Message Portal within a day.
Send the necessary documents they ask for and your account will be back again.

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