PayPal Permanently Limited my account - Without Warning

xtekkit
Contributor
Contributor

I have been selling digital goods on my account for about 18 months now. The items are for use on my various websites and everything has been running smoothly. Customers are happy, there are of course the occasional refund as with any business and confused customer. However, I am also careful to make sure all complaints are handled and most of the time things are sorted out in less than 48 hours.

 

Today I wake up to find that my account has essentially be locked. I can not take payment or remove the $3000 sat in my account.

 

Calling PayPal I was told that I would have to email PayPal in order to find out what is happening and why and I could not be transferred to the department that would be handling the issue.

 

This is the message I received:
549744d1ecf61758d1ace6a42cb804ae

 

When I click the notification it cycles me back around to the same warning message.

 

Needless to say, I am rather annoyed.

 

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94 REPLIES 94

pkFYlalklME
Contributor
Contributor
My PayPal account is permanently limited please help me
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temp20220705h
Contributor
Contributor
I have been a permanent limitation and I've tried to resolve it I can't just cycling on one place again and again so it's making me angry I'm just trying to only meet my account but I can't because of I'm angry
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kernowlass
Esteemed Advisor
Esteemed Advisor

@temp20220705h 

 

If its a permanent limitation then unfortunately nothing to resolve as paypal has parted company with you and no longer offering you their services.


Advice is voluntary.
Kudos / Solution appreciated.
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sameeg
Contributor
Contributor
I've had a PayPal account, in excellent standing, for over 20 years now. Yesterday my account was, suddenly and without warning, permanently limited and I have no idea what I did to cause this. I am unable to find where I can appeal or resolve this. When I follow the steps to resolve the issue, I am rerouted back to the same "permanently limited" message. It seems incredibly wrong for PayPal to suddenly and without warning, decide to permanently limit an account without giving the account owner the ability to find out why and to appeal the decision. To my knowledge,I have not done anything that is against the user agreement/policy.
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Temp20220809A
New Community Member

Mail to [Removed] stating your issue in detail.

They would contact you via Paypal Message Portal within a day.

Send the necessary documents they ask for and your account will be back again.

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