Not recieved payment
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I got a message from Paypal on recieving payment from Course hero that "Before we can deposit the payment into your account, we need a bit more information about your account or recent transactions. To provide that, just log in to your account, and go to your account overview. Select the More menu, then choose the link that takes you to our Resolution Centre. Please provide the missing information" But i couldn't find any problem or such link in resolution center.
- Labels:
-
Limitations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Because you didn’t provide the additional info. Did you complete your kyc?
https://www.paypal.com/in/webapps/mpp/know-your-customer
You’ll have to contact customer services about restoring your account and proving the additional info:
https://www.paypal.com/in/smarthelp/contact-us
Click “Message Us” option on the bottom.
Or reach out to PayPal at Facebook or Twitter:
https://www.facebook.com/PayPal
Twitter: @AskPayPal
Kudos & Solved are greatly appreciated. 🙂

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Payment Notification Email From PayPal in Managing Account Archives
- Buyer address not showing in Managing Account Archives
- Email in Managing Account Archives
- The merchant account is restricted WP PAYPAL integration in Managing Account Archives
- PayPal payments integration to Shopify in Managing Account Archives