No resolution from paypal

[510carols]

My dispute/claim w seller and all messages w PayPal just vanished…it just says case closed nothing more …why is PayPal not at least giving explanation explaining what happened and why no resolution…

[Themipaul]

Psypal dors help you hav E to give a lot of informaton and Evidence

[PayPal_JonK]

Hello @510carols, 

Welcome to the PayPal Community! I'm sorry to hear a recent dispute hasn't gone quite as expected. Normally, PayPal sends an email with any relevant information anytime there's an update on your case. Have you received any emails or notifications through the Secure Message Center? If not, I'd recommend reaching out to our Customer Support teams to see if there's any updates on your case they are able to provide.

My apologies for any inconvenience this has caused, 

 - Jon K