My account was hacked !

Risaniles
New Community Member
My PayPal account was hacked. However, my login still works but all information is gone and it’s says I’be joined in 2022. When I logged in my address was changed to an address I never saw before and a phone number. I checked my previous emails from PayPal and saw that an email I never saw before requested to join my PayPal account. My name and email are still there. And my login works as usual. Just no sign of my previous transactions or contacts etc. some one sent money to me and my account didn’t receive it but it went through. So I assume the hacker has the money. I’m trying to contact PayPal but it’s a robot every time and it really isn’t any help to me. Not sure what I can do.
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Risaniles 

 

Call again and say agent until they connect you to one.

 

1. https://www.paypal.com/smarthelp/contact-us

2. Click Password and account access     

3. Click Report unauthorized access or unknown charges    

4. Click Call Us after the “This information might help” box     

 

Or reach out to PayPal at Facebook or Twitter:    

https://www.facebook.com/PayPal    

Twitter: @AskPayPal    


Kudos & Solved are greatly appreciated. 🙂
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