My account has been hit by a temporary limit

[tarmizialan]

Hello All

Help me, My account has been hit by a temporary limit, I have sent an identity document, on the restore page, Paypal asks to complete an email confirmation, even though I have confirmed an email

Thank you

[PayPal_Ayesha]

Hello @tarmizialan,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that your account is limited and handling with limitation can be quite concerning. I recognize the importance of getting this taken care of. Since you have mentioned that you have already confirmed the email address and still being asked to confirm it again. Please reach out to our customer support team through the available contact options on our website so that our advisors can help you accordingly to have this sorted. Support is also available through Facebook private message or Twitter direct message.
 
Regards,
Ayesha